**Nutrition Consultations Cancellation Policy:**

- Refund: We require 1 months' notice to receive a full refund
- Credit: We require 2 weeks’ notice to receive a class credit

If it is less than 2 weeks before your class and you find that you cannot attend, you can have someone attend in your place, however, your option to receive a refund, reschedule, or receive a class credit will be forfeited. If you purchase the class within the two-week window, the sale is final, and your reservation cannot be rescheduled or refunded. For all series classes, once the series has started, no refunds or class credits are available.

To cancel your class, please email info@kitchenonfire.com or call us at (510) 548-2665. We can issue a gift card for the purchase price of the class or process a refund back to your credit card or original form of payment, as applicable.

We cannot issue refunds for gift cards or bookings made with gift cards. If you cancel a class booked with a gift card, you will receive a class credit in the form of a new gift card so that you can book a future class. Gift cards never expire.

We reserve the right to cancel or postpone any class or series. If a class gets cancelled, we will contact you via the email address that was provided when you registered for the class and give you the option available for a refund or credit.

- Classes or series cancelled due to low enrollment will be eligible for a refund or credit. You have three options:
1. move to the rescheduled time or date,
2. have a gift card issued to you or
3. to receive a refund to your original form of payment for the purchase price of the class.

- Cancellations due to government-mandated shutdown may result in rescheduled classes, credit for a future class, or delayed reimbursement. We will handle each situation as needed and contact you with further information when available.

**Please note: You may always send someone in your place!**

Thank you for your understanding!